Eden Roc Cap Cana
Quick Facts
What it is
Five-star Relais & Châteaux beachfront resort in Cap Cana, Punta Cana, Dominican Republic.Primary offerings
Accommodations including pool suites, Beachfront Suites, Oceanfront Bungalows, and multi-bedroom Villas & Residences with all accommodations featuring private pools; many accommodations also feature private indoor hot tubs; two outdoor swimming pools, a dedicated children’s pool, and an ocean-view infinity pool at the beach club; Spa & Wellness centre; fitness centre/gym with scheduled fitness and yoga classes; proximity to Punta Espada Golf Course (within 3 km); four restaurants (Mediterraneo, La Palapa, Blue Grill & Bar, and Riva Bar) with kosher and gluten-free options; wine-cellar tastings and specialty omakase-style culinary theater; beach bar and poolside bar; supervised Kids Club for ages 4–12; babysitting services (surcharge); complimentary self-parking and complimentary valet parking; on-site electric vehicle charging station; private white-sand beach with beachside massage service; water-sports arrangements for kayaking, snorkelling, and scuba diving; mountain-biking trails nearby; bicycle rentals; on-site tennis court; marina access for yachts; designer stores on site; each accommodation includes a personal electric golf cart; complimentary Wi-Fi; in-room Nespresso coffee machines; Acqua di Parma bath products; pet-friendly (up to two dogs stay free) with pet-sitting and grooming services; airport transfers can be arranged for a surcharge when requested at least 48 hours before arrival.Location
Eden Roc, Cap Cana, Punta Cana, Provincia La Altagracia, 23000, Dominican Republic.Contact details
Phone: +1 809 469 7469 · Toll-free: +1 833 333 6762 · Email: info@edenroccapcana.com · Website: https://edenroccapcana.comOpening hours / availability
Check-in from 3:00 PM (anytime) · Front desk accepts arrivals until 12:00 AM (midnight) · Check-out by 12:00 PM.Pricing / costs
Cribs are free; rollaway or extra beds are free except for the extra-bed fee of US$145 per night for children aged 4–16; buffet breakfast available for a surcharge unless included in a package; breakfast is complimentary for children aged 4 and younger.Key constraints or requirements
Guests must complete online pre-registration via a secure link and submit a passport copy after booking · The resort emails detailed check-in instructions within 72 hours of arrival · Guests must present matching photo ID and the credit card used for booking at the staffed front desk; the credit card must match the cardholder name or alternative arrangements must be coordinated with the property in advance · Up to two dogs stay free.- Minimum check-in age is listed as 18 on Expedia, while Booking.com states there is no age requirement.
Sustainability certifications: Green Key eco-certification (Foundation for Environmental Education) and Blue Flag–certified private beach
- Awards and distinctions: Two MICHELIN Keys (first hotel in the Dominican Republic to receive this honor); Condé Nast Traveler Readers’ Choice Awards 2024
- Expedia VIP Access–eligible property offering potential in-stay perks for qualifying Expedia members
- Affiliations: Relais & Châteaux member; Virtuoso luxury travel network partner
Overview
Eden Roc Cap Cana is a five-star Relais & Châteaux resort set on a private beachfront within the 30,000-acre gated community of Cap Cana near the Punta Espada Golf Course. Inspired by the elegance of the French and Italian Rivieras blended with Caribbean warmth, the property offers 68 individually decorated accommodations ranging from pool suites to Beachfront Suites, Oceanfront Bungalows, and multi-bedroom Villas & Residences, with each accommodation featuring a private pool and its own electric golf cart. Guests enjoy two outdoor pools plus a spa and wellness centre. Dining venues include Mediterraneo Restaurant, ocean-front La Palapa Restaurant, Blue Grill & Bar, and Riva Bar, complemented by wine-cellar tastings, an omakase culinary theater, a beach bar, and a poolside bar. Recreational facilities feature a supervised Kids Club for ages 4–12, babysitting services, water-sports arrangements for kayaking, snorkelling, and scuba diving, bicycle rentals, mountain-biking on nearby trails, horseback riding excursions, an on-site tennis court, designer stores for shopping, and convenient marina access for yacht arrivals. Eden Roc Cap Cana holds Green Key sustainability certification and Two MICHELIN Keys. The surrounding Cap Cana community contains beaches, cliffs, tropical forests, a full-service marina, the natural attraction Hoyo Azul, the equestrian center Los Establos Cap Cana, and the Jack Nicklaus Signature Punta Espada Golf Course. It is the Dominican Republic’s only hotel with Relais & Châteaux membership.
Offerings, Features, or Content
Accommodation
- 68 individually decorated accommodations, including private-pool suites, beachfront suites, oceanfront bungalows, and multi-bedroom villas & residences.
- All accommodations feature a private pool.
- Villas & Residences configurations range from 3 to 11 bedrooms.
- Premium Egyptian-cotton bedding and a pillow menu in every accommodation.
- Memory-foam beds and down comforters in all accommodations.
- Several suites and villas feature private indoor hot tubs in addition to their private pools.
- Hypo-allergenic bedding is standard across all accommodation types.
- Nespresso coffee machine and tea-making facilities are standard in every suite, bungalow, and villa.
- Bathrooms are stocked with Acqua di Parma designer bath products.
- 42-inch plasma TV with cable channels in every accommodation.
- Bathrooms include rainfall showers and deep-soaking tubs with designer toiletries.
- Each accommodation includes a private patio or outdoor sitting area, wardrobes/closets, and separate indoor sitting areas.
- Each accommodation provides its own personal electric golf cart for easy travel around the resort.
- Free cribs on request, subject to availability.
- Rollaway or extra beds are free except for the extra-bed fee of US$145 per night for children aged 4–16.
- Lagoon-style pools wind through lush gardens, adding scenic water views around many accommodations.
Dining & Bars
- Mediterraneo Restaurant – Mediterranean cuisine for dinner; resort-elegant attire required; led by Executive Chef Gianluca Re Fraschini.
- La Palapa – Ocean-front venue serving Italian, sushi, and grill/BBQ selections for lunch and dinner; smart-casual attire.
- Blue Grill & Bar – Poolside venue at the beach club offering pizza and international cuisine for breakfast, brunch, lunch, and dinner with kosher and gluten-free options; menu features Nikkei-themed dishes blending Japanese and Peruvian influences.
- Riva Bar – Elegant bar serving crafted cocktails; resort-elegant attire required.
- Wine-cellar tastings can be reserved for guided sampling experiences.
- Specialty omakase-style culinary theater is available for an interactive dining option.
- Breakfast available in continental, kosher, American, and buffet styles (buffet breakfast may incur a surcharge).
- Visiting Celebrity Chef Series periodically brings renowned chefs to create special dining experiences.
- Beach Bar – Casual oceanfront bar for beverages and light snacks.
- Poolside Bar – Convenient refreshments adjacent to the main pools.
Spa, Wellness & Fitness
- Spa & Wellness centre offering a range of treatments.
- Solaya Spa – full-service wellness centre with indoor and outdoor treatment areas, sauna, hot tub, Turkish bath, and body treatments.
- Range of treatments includes sports massages, body scrubs, body wraps, manicures, and pedicures.
- Beachside massages are available on the resort’s private beach.
- Eden Roc Lifestyle program, resort-wide wellness initiative launched in May 2021 promoting relaxation and well-being.
- Two outdoor swimming pools.
- Dedicated children’s pool.
- Infinity pool at the beach club overlooking the ocean.
- Fitness centre/gym with exercise equipment, scheduled fitness classes, and yoga sessions.
Activities & Excursions
- Private white-sand beach equipped with sun loungers and beach umbrellas.
- “Cenote Moments” experiences allow private dining or meditation inside the property’s ancient cenote.
- On-site tennis court available for guest use.
- Bicycle rentals offered for exploring Cap Cana surroundings.
- Kayaking, snorkelling, and scuba diving excursions arranged through the resort.
- Mountain-biking adventures on nearby trails.
- Horseback riding excursions exploring the Cap Cana coastline and nearby trails can be arranged directly through the resort.
- Punta Espada Golf Course located within 3 km of the resort.
- Marina within the Cap Cana community provides docking facilities for yachts.
- Designer stores on site allow guests to shop for luxury items without leaving the property.
- Dedicated meeting and celebration spaces for corporate retreats and events.
- Blue Flag–certified private beach meets international environmental and safety standards.
- Rental golf clubs available for guests heading to Punta Espada Golf Course.
- Landscaped gardens on the property offer additional spaces for relaxation and leisurely walks.
Booking & Reservation Policies
- Check-in from 3:00 PM (anytime).
- Front desk accepts arrivals until 12:00 AM (midnight).
- Check-out by 12:00 PM.
- Prior to arrival, guests must complete online registration via a secure link; the resort emails detailed check-in instructions 72 hours before arrival.
- After booking, guests are required to provide a passport copy.
- Guests must show a photo ID and the credit card used for booking at check-in; the credit card must match the cardholder name or alternative arrangements must be coordinated with the property before arrival.
- Contactless check-in and contactless check-out options are offered.
- Early check-in is subject to availability and may incur a fee; late check-out is subject to availability and may incur a fee.
- Expedia lists a minimum check-in age of 18, while Booking.com states there is no age requirement.
- Cancellation and prepayment policies vary by accommodation type; guests should review the conditions displayed for their selected dates before finalising reservations.
- Direct Booking Benefits provide exclusive perks, premium inclusions, and the reassurance that you are receiving the best available value when reserving through Eden Roc Cap Cana’s official channels.
- Expedia VIP Access members may receive complimentary room upgrades, early check-in, and late check-out when available.
- Accepted payment methods at check-in include American Express, Visa, Mastercard, Maestro, and cash.
- Check-in is performed at a staffed front desk; guests are greeted on arrival.
Family & Children Policies
- Children of all ages welcome.
- Free cribs for children aged 0–3, subject to availability.
- Rollaway or extra beds are free except for the extra-bed fee of US$145 per night for children aged 4–16.
- Children aged 4 and younger eat free breakfast.
- Supervised Kids Club for ages 4–12.
- Babysitting services available for an additional fee; arrangements can be made prior to or during the stay.
- The number of cribs and rollaway beds permitted depends on the accommodation type selected; each request is subject to availability and is confirmed during room selection.
Pet Policies & Services
- Only dogs are permitted (maximum two per stay).
- Up to two dogs stay free; service animals are welcome and exempt from fees.
- Cats and other animal types are not accepted.
- Food and water bowls, pet-sitting services, and pet grooming services are available.
Transportation & Transfers
- Complimentary self-parking and valet parking on site.
- On-site electric car charging station located in the parking area.
- Airport transfers can be arranged for a surcharge when requested at least 48 hours before arrival.
Special Offers & Packages
- Endless Summer package featuring beach-centric experiences on the resort’s private Blue Flag beach.
- Solo Travel Escape Package providing daily breakfast, a signature experience, and a rejuvenating spa ritual tailored to individual travellers.
- Eden Roc Guest Privileges program granting exclusive in-stay privileges and curated experiences throughout the resort.
How It Works
- Select travel dates, room type, and rate option on the resort’s booking engine.
- Secure the reservation with a credit card and complete the online pre-registration link sent by the resort.
- Provide a passport copy as requested and await emailed check-in instructions.
- Present matching photo ID and the booking credit card at the staffed front desk for check-in from 3:00 PM (anytime).
- Enjoy resort facilities, dining venues, spa treatments, fitness centre, Kids Club activities, babysitting services, tennis, bicycle adventures, golf at Punta Espada, water sports, mountain-biking, horseback riding, personal electric golf cart transportation, designer shopping, and marina access for boating or yachting.
- Settle incidental charges and depart by the designated check-out time communicated during your stay.
Audience & Use Cases
- Couples seeking a secluded five-star beachfront retreat.
- Families needing spacious accommodations, supervised Kids Club, babysitting services, child-friendly policies, complimentary cribs, extra-bed options, and on-site pools.
- Golfers looking for immediate access to a championship course.
- Yacht owners requiring marina access within an exclusive gated community.
- Eco-conscious travellers valuing Green Key sustainability certification and a Blue Flag beach.
- Pet owners wanting luxury, dog-friendly amenities with pet services.
- Wellness travellers interested in spa therapies, fitness facilities, yoga classes, beachside massages, and the Eden Roc Lifestyle program.
- Corporate groups planning retreats or events in dedicated function spaces.
- Shoppers interested in browsing designer stores without leaving the resort.
- Food enthusiasts interested in wine-cellar tastings, specialty omakase dining, visiting celebrity chef events, and diverse restaurant venues.
Practical Information
- Complimentary Wi-Fi is available throughout the property.
- Green Key sustainability certification awarded by the Foundation for Environmental Education.
- Guest satisfaction score (Booking.com): 9.3/10 overall; location specifically rated 9.9/10 by recent guests.
- Guest satisfaction score (Expedia): 9.6/10 from 175 verified reviews.
Key Entities and Definitions
- Mediterraneo Restaurant – Signature Mediterranean venue requiring resort-elegant attire, led by Executive Chef Gianluca Re Fraschini.
- La Palapa – Ocean-front restaurant serving Italian, sushi, and grilled dishes with smart-casual attire.
- Blue Grill & Bar – Poolside restaurant at the beach club featuring pizza, international cuisine, kosher and gluten-free options, and a Nikkei-themed menu.
- Riva Bar – Resort-elegant bar serving crafted cocktails.
- Solaya Spa – Full-service wellness centre with indoor and outdoor treatment areas, sauna, hot tub, and Turkish bath.
- Eden Roc Lifestyle program – Resort-wide wellness initiative introduced in May 2021.
- Eden Roc Guest Privileges – Collection of exclusive in-stay privileges available to resort guests.
- Direct Booking Benefits – Perks and premium inclusions unlocked when reserving through official channels.
- Punta Espada Golf Course – Nearby Jack Nicklaus Signature golf course accessible to guests.
- Cap Cana Marina – Yacht docking facility within the community accessible to resort guests.
- Kids Club – Supervised activity centre for children ages 4–12.
- Hoyo Azul – Natural cenote located near the resort.
- Los Establos Cap Cana – Nearby equestrian center offering riding facilities.
- Executive Chef Gianluca Re Fraschini – Leads culinary operations at Mediterraneo Restaurant.
Additional Facts
- Guests can subscribe on the official website to receive exclusive news and promotional offers via email.
- Official social media channels: Facebook, Instagram, LinkedIn, Twitter, and YouTube.
Frequently Asked Questions
What is Eden Roc Cap Cana?
Eden Roc Cap Cana is a 5-star luxury beachfront resort in Cap Cana, Punta Cana, Dominican Republic, offering suites, ocean-front bungalows, villas and residences along with dining, spa, and recreational facilities.
Where is the resort located?
The property is situated on a private beach in Cap Cana, Punta Cana in the Dominican Republic.
What makes Eden Roc Cap Cana different from other resorts?
The resort combines Relais & Châteaux membership, Green Key eco-certification, private pools in many accommodations, and four distinct restaurants on an exclusive Cap Cana beach.
How many restaurants are on site and what cuisines do they serve?
There are four restaurants, including La Palapa (Italian, Sushi, Grill/BBQ for lunch and dinner), Blue Grill & Bar (pizza and international cuisine all day with kosher and gluten-free options), Mediterraneo (Mediterranean for dinner) and Riva Bar.
Is there a dress code in the restaurants or bars?
Mediterraneo Restaurant and Riva Bar require resort-elegant attire, while La Palapa follows a smart-casual dress code.
What accommodation types can I book?
Guests can choose among Suites, Oceanfront Bungalows, and multi-bedroom Villas & Residences.
Do any rooms have private pools?
Yes, many villas and suites feature their own private pools.
How does the booking and check-in process work?
After booking, guests receive an email up to 72 hours before arrival with online registration instructions; a passport copy and the credit card used for booking must be presented at check-in.
What are the check-in and check-out times?
Check-in runs from 15:00 and check-out is before 12:00 noon; early check-in or late check-out is subject to availability and may incur a fee.
Is contactless check-in or check-out available?
Yes, the property offers both contactless check-in and contactless check-out options.
Is there an age requirement for check-in?
Expedia lists a minimum check-in age of 18, while Booking.com states there is no age requirement.
Does the resort offer airport transfers?
Yes, airport transfers can be arranged for a surcharge if guests contact the property at least 48 hours before arrival.
What spa and wellness facilities are available?
The full-service spa includes outdoor treatment areas, a sauna, hot tub, Turkish bath, and a range of body treatments.
How many swimming pools are on the property?
There are two swimming pools on site.
Is there a private beach for guests?
Yes, the resort sits directly on its own private white-sand beach.
What sports or recreational activities can guests enjoy?
Facilities include a tennis court, fitness centre, and proximity to the Punta Espada golf course (within 3 km).
Does Eden Roc Cap Cana have meeting or event spaces?
Yes, the resort lists dedicated areas for Celebrations as well as Meetings & Events.
Are special offers or packages available?
A ‘Special Offers’ section is provided on the official website for current promotions.
Is Wi-Fi included in the stay?
Yes, complimentary Wi-Fi is available throughout the property.
Is parking available and what does it cost?
On-site parking is free for guests.
Are pets allowed at Eden Roc Cap Cana?
Yes, dogs are welcome free of charge; up to two pets are allowed, and water bowls, pet-sitting, and grooming services are offered.
Are service animals subject to any fees?
Service animals are welcome and are exempt from fees.
Are there amenities for children?
Children of all ages are welcome; children 0–3 eat breakfast free, free cribs and rollaway beds are available, and a kids club operates on site.
What is the charge for extra beds for older children?
For children aged 4–16, an extra bed costs US$145 per child per night.
Which payment methods are accepted at check-in?
American Express, Visa, Mastercard, Maestro, and cash are accepted.
What identification is required at check-in?
Guests must show a photo ID and the credit card used for booking, matching the cardholder’s name.
Does the resort have any environmental certification?
Yes, Eden Roc Cap Cana participates in the Green Key program from the Foundation for Environmental Education.
Is the resort affiliated with any hospitality association?
The property is a member of Relais & Châteaux.
What breakfast options are offered?
Breakfast is available in continental, kosher, American, and buffet styles.
Are pets restricted to certain areas or room types?
The rules state only dogs are allowed, with a limit of two per stay; further details can be requested from the property.
Does the resort have facilities for guests with kosher dietary needs?
Yes, Blue Grill & Bar lists kosher options, and kosher breakfast is available.
Is there a kids club on the property?
Yes, a staffed kids club is available and has been highlighted positively by guest reviews.
Are cribs available for infants?
Cribs can be requested free of charge, subject to availability.
Is there any fee for bringing pets?
Pets stay free of charge.
What are the cancellation and prepayment policies?
Cancellation and prepayment terms vary by accommodation type; guests should review the conditions shown for their booking dates.
Does the resort offer contact numbers or direct support channels?
Guests receive contact information in their booking confirmation and should use it to organise services such as airport transfers.
Are gluten-free meals available?
Yes, Blue Grill & Bar offers gluten-free options.
Is there a limit on the number of pets per room?
Yes, a maximum of two dogs per stay is permitted.
Does the property provide child rollaway beds free of charge?
Yes, rollaway or extra beds are free, except for the extra-bed fee of US$145 per night for children aged 4–16.
Is the resort suitable for golfers?
Yes, the property notes the Punta Espada golf course is located within 3 km.
How many accommodations does Eden Roc Cap Cana offer?
The resort features 68 accommodations, including private-pool suites, beachfront suites, oceanfront bungalows, and multi-bedroom villas and residences.
Is babysitting or childcare available at the resort?
Yes, Eden Roc Cap Cana provides babysitting services for an additional fee; arrangements can be made directly with the resort prior to or during your stay.
Does the property have an electric vehicle charging station?
Yes, guests driving electric cars can use the on-site electric car charging station located in the parking area.
Can guests rent bicycles on site?
Yes, bicycle rentals are available, allowing guests to explore the Cap Cana surroundings at their own pace.
Do any accommodations include private indoor hot tubs?
Several individually decorated suites and villas come with private indoor hot tubs in addition to their private pools.
Is there a beach bar or poolside bar at Eden Roc Cap Cana?
Yes, the resort offers both a beach bar and a poolside bar where guests can enjoy beverages and light bites while relaxing by the ocean or pool.
Are fitness or yoga classes offered at the resort?
Yes. Eden Roc Cap Cana’s gym schedules both fitness classes and yoga sessions for guests.
Does the resort provide valet parking in addition to self-parking?
Yes. Guests can choose either complimentary self-parking or complimentary valet parking on site.
Can guests enjoy beachside massages at Eden Roc Cap Cana?
Yes. Beach massages are available on the property’s private beach, allowing guests to relax by the ocean.
Is there a separate children’s pool on the property?
Yes. In addition to two outdoor pools, the resort features a dedicated children’s pool.
Are there any designer boutiques or shops within the resort?
Yes. Eden Roc Cap Cana hosts designer stores on site for guests who wish to shop during their stay.
Do the accommodations include in-room coffee or tea makers?
Yes. All guest rooms are equipped with a tea/coffee maker for your convenience.
What in-room amenities are included in the accommodations?
Each of the 65 individually decorated rooms features premium Egyptian-cotton bedding, a pillow menu, 42-inch plasma TV with cable channels, rainfall shower, deep-soaking tub, designer toiletries, wardrobes/closets, and separate sitting areas. Many rooms also offer private indoor hot tubs and private pools.
Do the accommodations come with private outdoor spaces?
Yes. All guest rooms provide their own patio or outdoor sitting area, giving guests a private space to relax outside.
Is the resort’s private beach Blue Flag certified?
Yes. The resort’s beach club features a Blue Flag certified private beach that meets international environmental and safety standards.
Does the beach club include an infinity pool?
Yes. An infinity pool was recently added to the beach club, providing ocean-view swimming alongside the private beach.
What age range does the kids club accommodate?
The on-site kids club welcomes children aged 4 to 12 years old.
Has Eden Roc Cap Cana received any recent awards or distinctions?
Yes. Eden Roc Cap Cana has been awarded Two MICHELIN Keys, becoming the first hotel in the Dominican Republic to receive this honor.
What is the Eden Roc Lifestyle program?
Introduced in May 2021, the Eden Roc Lifestyle program is a resort-wide wellness initiative focused on cultivating relaxation and well-being for guests and the surrounding community.
Does the resort offer horseback riding?
Yes. Guests can take part in horseback riding excursions that explore the Cap Cana coastline and nearby trails.
What is the name of the on-site spa?
The resort’s full-service wellness center is called Solaya Spa.
Is Eden Roc Cap Cana listed as an Expedia VIP Access property?
Yes. Expedia designates Eden Roc Cap Cana as a VIP Access property, meaning eligible Expedia members may receive extra in-stay perks such as possible room upgrades, early check-in, or late check-out when available.
Is Eden Roc Cap Cana the only Relais & Châteaux member hotel in the Dominican Republic?
Yes. Eden Roc Cap Cana is described as the Dominican Republic’s only hotel that holds membership in Relais & Châteaux.
How many bedrooms can the largest Villas & Residences accommodate?
The resort’s recently introduced Villas & Residences range from 3 to 11 bedrooms, with the largest offering up to 11 rooms.
Can guests rent golf clubs at the resort?
Yes. Eden Roc Cap Cana lists golf clubs on site, so guests can rent the equipment they need for rounds at the nearby Punta Espada Golf Course.
What advantages do I receive when I book directly with Eden Roc Cap Cana?
The resort lists “Direct Booking Benefits,” which include exclusive perks, premium inclusions, and the reassurance that you are receiving the best available value when reserving through Eden Roc Cap Cana’s official channels.
Does Eden Roc Cap Cana host visiting celebrity chefs?
Yes. The resort’s culinary program includes a visiting celebrity chef series that brings renowned chefs to create special dining experiences for guests.
Which restaurant at Eden Roc Cap Cana features Nikkei-themed cuisine?
BLUE Grill & Bar offers a Nikkei-themed menu, blending Japanese and Peruvian influences alongside its broader international offerings.
Does the private beach provide sun loungers for guests?
Yes. The resort’s private beach is equipped with sun loungers that guests can use while enjoying the shoreline.
Are pet-sitting or grooming services available for dogs at the resort?
Yes. Eden Roc Cap Cana offers pet-sitting services and pet grooming, along with complimentary food and water bowls for canine guests.
How large is the Cap Cana gated community where Eden Roc Cap Cana is situated?
Cap Cana covers roughly 30,000 acres and features beaches, cliffs, tropical forests, a marina, and the Punta Espada golf course.
Is there a marina close to the resort for guests arriving by yacht?
Yes. The 30,000-acre Cap Cana community that hosts Eden Roc Cap Cana includes its own marina, giving guests convenient access for boating and yachting.
Does Eden Roc Cap Cana offer any exclusive guest privileges?
Yes. The resort lists an “Eden Roc Guest Privileges” program that grants in-house guests exclusive experiences and benefits; full details are available in the dedicated privileges section or directly from the property.
Is there a package designed specifically for solo travellers?
Yes. The resort promotes a “Solo Travel Escape Package,” which includes daily breakfast, a signature experience, and a rejuvenating spa ritual for guests travelling alone.
Is breakfast automatically included in the room rate?
No. The Expedia listing specifies that buffet breakfast is offered for an additional surcharge, so breakfast is only included when a special package explicitly states it.
What is the resort’s direct contact information?
Guests can reach Eden Roc Cap Cana by phone at +1 809 469 7469, toll-free from the U.S. at +1 833 333 6762, or by email at info@edenroccapcana.com.
Can guests request hypo-allergenic bedding in their rooms?
Yes. All accommodations include hypo-allergenic bedding, ensuring a comfortable stay for guests with sensitivities.
Are water sports like kayaking, snorkeling, or scuba diving available to Eden Roc Cap Cana guests?
Yes. The Cap Cana coastline offers kayaking, scuba diving, and snorkeling opportunities, and the resort can assist guests in arranging these activities.
Is mountain biking available near the resort?
Yes. Guests can embark on mountain-biking adventures on trails located close to Eden Roc Cap Cana.
Until what time can I check in on the day of arrival?
Check-in is available from 3:00 PM and the front desk accepts arrivals up to 12:00 AM (midnight).
How many cribs or extra beds can be added to a room?
The number of cribs and rollaway beds permitted varies by accommodation type; each request is subject to availability and will be confirmed when you select your room category.
What in-stay perks can Expedia VIP Access members receive at Eden Roc Cap Cana?
The Expedia listing notes that VIP Access members may enjoy complimentary in-stay benefits, including potential free room upgrades, early check-in, and late check-out when available.
What natural or cultural attractions are located near Eden Roc Cap Cana?
The resort is situated close to the Hoyo Azul cenote and the equestrian center Los Establos Cap Cana, while Punta Espada Golf Course lies within approximately 3 km.
What spa treatments are available at Solaya Spa?
Guests can book sports massages, body scrubs, body wraps, and other wellness treatments delivered in both indoor and outdoor treatment areas at Solaya Spa.
What is Eden Roc Cap Cana’s current guest rating on Expedia?
The Expedia listing shows Eden Roc Cap Cana with an overall guest score of 9.6 out of 10 from 173 verified reviews.
How do guests rate Eden Roc Cap Cana on Booking.com?
On Booking.com, the resort holds an overall rating of 9.3 out of 10, with its location specifically rated 9.9 out of 10 by recent guests.
What facilities does the resort’s Beach Club offer?
The Beach Club gives guests direct access to Eden Roc Cap Cana’s Blue Flag–certified private beach and now features an ocean-view infinity pool.
Do the rooms feature memory-foam beds?
Yes. Each of the 65 individually decorated rooms is equipped with a memory-foam bed, complemented by Egyptian-cotton sheets and a pillow menu for enhanced comfort.
Are cats permitted at Eden Roc Cap Cana?
No. The resort’s pet policy allows only dogs (maximum two per stay); cats and other animal types are not accepted.
What is the Endless Summer offer at Eden Roc Cap Cana?
The “Endless Summer” promotion invites guests to enjoy Eden Roc Cap Cana’s private Blue Flag beach and warm Caribbean climate. Full terms, eligible travel dates, and package inclusions can be found in the Special Offers section of the resort’s official website.
Does Solaya Spa feature a Turkish bath (hammam)?
Yes. Solaya Spa includes a Turkish bath in addition to a sauna, hot tub, and indoor and outdoor treatment areas.
Are beach umbrellas provided on the private beach?
Yes. Eden Roc Cap Cana supplies beach umbrellas along with sun loungers for guests on its private shoreline.
Does Solaya Spa offer manicure and pedicure services?
Yes. The on-site Solaya Spa includes manicure and pedicure treatments, so guests can book full nail services during their stay.
Is a pillow menu available in the guest rooms?
Yes. Every accommodation at Eden Roc Cap Cana includes a pillow menu, so guests can select their preferred pillow type for added comfort.
Who is the Executive Chef at Mediterraneo Restaurant?
Mediterraneo Restaurant is led by Executive Chef Gianluca Re Fraschini.
Can I subscribe to receive exclusive news and offers from Eden Roc Cap Cana?
Yes. The official website includes a sign-up option where you can submit your contact details to receive Eden Roc Cap Cana’s latest news and promotional offers.
Which social media platforms does Eden Roc Cap Cana use for official updates?
Eden Roc Cap Cana lists official accounts on Facebook, Instagram, LinkedIn, Twitter, and YouTube.
Is Eden Roc Cap Cana affiliated with the Virtuoso luxury travel network?
Yes. The Virtuoso logo appears on the resort’s official site, indicating that Eden Roc Cap Cana is part of the Virtuoso network.
Does each accommodation include a personal electric golf cart for getting around the resort?
Yes. Eden Roc Cap Cana supplies guests with their own electric golf cart, making it easy to travel between suites, dining venues, the beach club, and other facilities on the property.
Which luxury bath amenities are provided in the guest rooms and suites?
All accommodations are stocked with Acqua di Parma bath products, offering guests premium toiletries during their stay.
Can guests book unique cenote experiences such as private dining or meditation?
Yes. The resort features “Cenote Moments,” allowing guests to dine or meditate inside Eden Roc Cap Cana’s own ancient cenote for an atmospheric experience.
Are Nespresso coffee machines available in the rooms?
Yes. Each suite, bungalow, and villa is equipped with a Nespresso coffee machine in addition to tea-making facilities.
Does Eden Roc Cap Cana offer wine-cellar tastings or specialty omakase dining experiences?
Yes. Guests can reserve wine-cellar tastings and enjoy an omakase-style culinary theater as part of the resort’s diverse dining options.
Who designed the nearby Punta Espada Golf Course?
The Punta Espada Golf Course is a Jack Nicklaus Signature design, offering world-class play within about 3 km of the resort.
Has Eden Roc Cap Cana been recognized by Condé Nast Traveler?
Yes. The resort displays a Condé Nast Traveler Readers’ Choice Awards 2024 badge, indicating it has been honored by the publication.
Is accessible parking available for guests with reduced mobility?
Yes. The on-site parking area includes spaces adapted for guests with reduced mobility, and they are complimentary.
Does Eden Roc Cap Cana have an on-site tennis court?
Yes. The resort lists a tennis court among its recreational facilities, allowing guests to play tennis during their stay.